About the Company
Headquartered in Waterloo, Wisconsin, USA Trek Bicycle Corporation is a global leader in the design and manufacture of bicycles and related products. Trek believes the bicycle can be a simple solution to many of the world’s most complex problems and is committed to breaking down the barriers that prevent people from using bicycles more often for transportation, recreation, and inspiration.
Our mission is to create products we love, provide incredible hospitality to our customers, and to change the world by getting more people on bikes. We value our team, making sure the best is on the field. We value new ideas from anywhere, inspiring others with our positive energy, dealing with reality to make the tough calls, and getting things done fast - turning ideas into reality.
Come, join us, and help us transform the world and have a blast while doing it!
Position: Sales Associate
Location: Trek Bicycle Store Hamburg Eppendorf
Job Type: Part Time approx. 50%, Permanent
Reports to: Store Manager
About the Role
First thing you need to know: this isn’t a typical retail gig. As a Trek Sales Associate, you’ll be on the frontlines helping people have fun by riding bikes. You’ll get to learn about some of the smartest products in the cycling industry, make thoughtful recommendations to your customers, and carry on meaningful relationships with riders in your community.
The pace is fast, the customers are curious, and having an all-for-one, customer-centric team mentality is huge. We value hospitality skills first, and we’d rather hire someone who’s eager to learn than someone who thinks they know it all. If you’re already a bike expert, that’s awesome. If not, we’ll train you. The key is that you know how to treat customers, evaluate their needs, and exceed their expectations.
What you’ll bring to the team
A positive, pitch-right-in attitude and motivation to help every customer find what they need
Fantastic hospitality - a warm, approachable manner, great listening skills, and a drive to help in any way you can - even on the toughest, busiest days
Great communication with customers and teammates
A desire to cultivate customer relationships and create your own client base
A commitment to deliver the best possible cycling experience for each customer
Good German and English skills required.
If you would like to join us, we ask you to send us your CV and motivation letter detailing why you are the right person for the role.
As a green company Trek prefers to hire local people to become our future employees.