About the Company
Headquartered in Waterloo, Wisconsin, USA Trek Bicycle Corporation is a global leader in the design and manufacture of bicycles and related products. Trek believes the bicycle can be a simple solution to many of the world’s most complex problems and is committed to breaking down the barriers that prevent people from using bicycles more often for transportation, recreation, and inspiration.
Our mission is to create products we love, provide incredible hospitality to our customers, and to change the world by getting more people on bikes. We value our team, making sure the best is on the field. We value new ideas from anywhere, inspiring others with our positive energy, dealing with reality to make the tough calls, and getting things done fast - turning ideas into reality.
Come, join us, and help us transform the world and have a blast while doing it!
Position: Bicycle Sales Lead
Location: Bicycle Store Hamburg Eppendorf
Job Type: Full Time, Permanent
Reporting to: Store Manager
About the Role
As Sales Leader you’ll lead the charge for your shop’s daily sales activities on everything from fulfilling e-commerce orders to merchandising. You’ll set the standard for how your shop is remembered by your customers, and you’ll set an example for other employees by creating an amazing cycling experience for everyone who walks through your doors.
This position requires a contagious enthusiasm and the know-how to translate it into sales. The ultimate goal? Build a community of dedicated clients who know you’re the shop they can trust for awesome service.
Your key responsibilities will include:
Sales & E-Commerce = 70%
Actively lead all store sales activities including customer engagement, Daily Task List
completion, and sales monitoring.
Monitor and fulfill all e-Comm sales relating to your store's inventory, including order & shipment notifications, packing and shipping, and returns and exchanges.
Training = 15%
Organize and participate in all sales employees training through targeted role plays, secret shop results, observing customer interactions, and more.
Ensure all sales employees complete and implement learnings from Trek University courses and any other useful educational tools.
Merchandising = 10%
Product & Promotions = 5%
Work with the Store Manager to research new products to carry in stores.
Work with the Retail Marketing to plan promotional strategies, set up promotions according to Trek's sales promotion calendar, and monitor promotional ROI.
Good German and English skills required.
If you would like to join us, we ask you to send us your CV and motivation letter detailing why you are the right person for the role.
As a green company Trek prefers to hire local people to become our future employees.