We are looking for a Showroom Ambassador (Working Student) who will play an essential role in delivering YT’s stated goal to become the biggest mountain bike brand in the world. Reporting directly to the Head of Event & Retail Marketing, the Showroom Ambassador is supporting our Showroom Team in Hausen on Thursday, Fridays and Saturdays.
The main deliverable of the Showroom Ambassador is to ensure customers are serviced at the highest level of satisfaction. The Showroom Ambassador has a good knowledge about bikes and parts. The Showroom Ambassador is responsible to present an immaculate, customer ready showroom always to deliver #goodtimes to our customers. Want to work with the best bikes in the world? So we have a job for you!
Supporting the showroom business predominantly on Friday and Saturday.
Ensure customers are serviced at the highest level of satisfaction through quality service/products, expert advice & quick response times
Owns good product knowledge and informs oneself on new products as they are released
Responsible for presenting an immaculate, customer ready showroom at all times
Ensures demo fleet is cleaned, serviced and customer ready
Assists customers with bike demo rides, technique questions and performing all other related duties (selection of merchandise as well as accessories, personal bike setup, etc.)
Performs other related duties as assigned
WHAT YOU BRING IN
Well organized and can work independently
MTB product knowledge and stays up to date with new products and technologies
Good technical knowledge and experience with mountain bikes and components
Possesses a fundamental understanding of the sales product
Maintains professional appearance as a YT representative
Ability to provide exceptional customer service
Positive attitude, and willingness to learn and adapt to new situations
Available to work Friday and Saturday
WHAT WE OFFER
An open minded family culture
Training possibilities in the company's own gym
A cool team, with a free coffee flat rate
After-work rides with your YT family and legendary company parties
With the Franconian Switzerland one of the most beautiful bike regions, directly in front of the door